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In-Person Professional Development Classes

During the fall and spring terms, we offer courses in:

Managing Your SELF
Managing Your WORK
Managing Your TEAM

 

Our fall courses will be available for registration in September; the spring course listings below may help you plan your developmental needs. Note that some of the below courses may or may not be offered in the fall; we continue to adjust our course line-up baed upon a variety of faculty and staff needs.

If you have questions or feedback, please contact Learning & Development Director Alysa Turkowitz at hrlearning@columbia.edu.

*NEW* Courses and Course Pairings: We have added a few new courses this spring to help meet your professional needs. Also, you will notice that some of the courses are recommended to be taken as a set of two. These pairings have been designed to help you build upon skills learned within a particular area, and although not required, we highly recommend you take both courses in a pair to get the most out of your class time with us.

Download a quick PDF snapshot of our spring classes, or as a reference, see what we offered in fall 2013.

Classroom Location

All in-person courses are offered at the Studebaker building, 622 West 132nd Street; the intercampus shuttle will take you to Studebaker from any CU campus. Rooms are listed along with the course descriptions. For more information on the intercampus shuttle schedule, please visit Columbia University Transportation.

Classroom Pricing and Refund Policy for Columbia Participants

Each half-day course costs $70, and full-day courses are $140. All registrants are required to obtain approval from their manager to take any of our classroom courses. Please be sure to speak with your Manager and Department Finance contact to secure the account and project information needed to process the chargeback in ARC.

If it becomes necessary to cancel registration, please do so by sending an email to hrlearning@columbia.edu, at least five (5) business days before the course. Advance notification gives wait-listed participants the opportunity to attend.

The cancellation notice must be received by the Learning & Development team at least (5) five business days in advance in order for the full cost of the course to be waived. If the cancellation notice is not received within five (5) business days, the full cost of the course will be charged to the registrant.

For management courses that have no fee, participants will not be charged to register or cancel within five (5) business days before the course. If the cancellation notice is not received within five (5) business days, the full-day cost of the course at $140 will be charged to the registrant.

There are two methods of payment:

  1. Internal chargeback to your department: When registering for the course online, you will be prompted to provide your department and project number for internal chargeback purposes.
  2. Credit card payments: You also have the option to pay using a credit card. To register and pay for courses using a credit card please follow the steps in the online registration system.

If you have questions please email hrlearning@columbia.edu for further assistance.

Per the University's security policies, never send your credit card information in an email.

Course Registration Email Confirmation

Upon registering for a course, you will receive an email confirmation once your payment is processed. If you have question or concerns, please contact hrlearning@columbia.edu.

Privacy Policy

As required by law, Columbia University HR Learning & Development does not disclose non-public personal information that we have obtained to any of our affiliates. We are committed to protecting the confidentiality of the personal information you provide. Access to your personal information is restricted to those staff members who need to know that information as part of their job in order to provide effective service to you. We maintain physical, electronic, and procedural safeguards that are reasonably designed to guard your non-public personal information.

Managing Your SELF:

Developing the Leader Within

Identify strengths and areas of development to match them with your leadership aspirations.

For further development, we recommend this class be paired with Getting the Results You Want.

Location: 469 Studebaker
Date: Tuesday, March 11, 2014
Time: 9:30 a.m. - 12:30 p.m.
Price: $70

Target audience: All Faculty, Managers and Staff who are looking to identify and develop their leadership skills, inspiring teams to produce results.

Maximum class size: 25 participants per session

By the end of the workshop participants will:

  • Identify their fears or stumbling blocks
  • Identify characteristics of leadership and being powerful
  • Take on the characteristics to fulfill their vision
  • Start telling the truth about their fears and find the courage to take them on
  • Bring a sense of humor to their challenges giving them power to conquer them

Getting the Results You Want

Discover the power of your thoughts and how to manage them to produce positive results.

For further development, we recommend this class be paired with Developing the Leader Within.

Location: 469 Studebaker
Date: Tuesday, March 11, 2014
Time: 1:30 - 4:30 p.m.
Price: $70

Target audience: All Faculty, Managers and Staff who are looking for different results in their lives and wants to see what they can do about it. Participants should be willing to re-examine their thinking.

Maximum class size: 25 participants per session

By the end of the workshop you will:

  • Have new power in causing results in your life
  • See the relationship between your mind in the results you have
  • Be able to examine the underlying sources to what goes on in your mind
  • Have tools for being able to cause different results
  • Have access to design practices to have your desired results

Participant Feedback: "Amazing workshop! ..." Read More

Influencing Without Authority

Become an effective leader by successfully influencing others, even if you do not have the formal authority to do so.

For further development, we recommend this class be paired with Dealing with Difficult Situations.

Location: 469 Studebaker
Date: Thursday, April 3, 2014
Time: 9:30 a.m.- 12:30 p.m.
Price: $70

Target audience: Anyone who needs to influence others whom they do not directly supervise. This can include influencing peers, students, faculty, customers or even one’s own manager.

Maximum class size: 25 participants per session

By the end of the workshop participants will:

  • Understand the law of reciprocity and how it forms the basis of all successful influence
  • Recognize when to influence and how to overcome barriers to success
  • Discover the model of “Influencing Without Authority" and how to be effective in its 6 elements; emphasis will be placed on learning how to:
    • Diagnose the other person’s world
    • Identify relevant currencies
    • Conduct influence through exchange

Dealing with Difficult Situations

Learn processes for effectively managing difficult situations.

For further development, we recommend this class be paired with Influencing Without Authority.

Location: 469 Studebaker
Date:
Thursday, April 3, 2014
Time: 1:30 - 4:30 p.m.
Price: $70

Target audience: Anyone looking to improve their communication skills in times of conflict in order to achieve a successful resolution.

Maximum class size: 25 participants per session

By the end of the workshop participants will:

  • Understand what difficult situations are, where they come from and why they are important to manage
  • Be able to use the two main skills in managing difficult situations: empathy and assertiveness
  • Learn different conflict management styles and be able to adapt your style based on the situation
  • Learn a process for handling difficult situations using collaboration

Having Challenging Conversations

Quit postponing those challenging conversations and learn to tackle them head on.

Location: 469 Studebaker
Date: Wednesday, May 7, 2014
Time: 1:30 - 4:30 p.m.
Price: $70

Target audience: All faculty, managers and staff interested in making the conscious choices of speaking up and having the conversations that you have been afraid to have; Managers who need preparation for upcoming performance reviews.

Maximum class size: 25 participants per session

By the end of the workshop you will:

  • Have reviewed “real world” examples of challenging conversations, including for performance reviews
  • Have tools to overcome the fear of challenging conversations
  • Be able to have conversations in which you tell the truth
  • Have the opportunity to practice those conversations and be coached on them
  • Work on bringing truth-telling and grace to your challenging conversation 

Strategic Thinking and Big-Picture Planning

Applying big-picture thinking to get work done more effectively.

For further development, we recommend this class be paired with Creative Thinking.

Location: 469 Studebaker
Date: Tuesday, May 13, 2014
Time: 9:30 am - 12:30 pm
Price: $70.00

Target Audience: All faculty, managers and staff looking to become more strategic in their thinking (typically these are manager-level staff, but this is not a requirement).

Maximum Class Size: 25 participants per session

By the end of this program, participants will:

  • Define strategic thinking and how it differs from tactical thinking
  • Identify how to turn tactical tasks into strategic ones
  • Learn how to conduct a SWOT (strengths-weaknesses-opportunities-threats) analysis to gain an in-depth understanding of an issue
  • Gain exposure to other popular strategic thinking techniques
  • Learn how mission and vision statements guide strategic thinking work
  • Apply strategic thinking to a current problem and identify clear goals of success
Participant Feedback: "... The content is something I could easily apply to my job now." Read More

Creative Thinking - NEW!

Learn techniques to solve problems using novel and creative approaches.

For further development, we recommend this class be paired with Strategic Thinking & Big-Picture Planning.

Location: 469 Studebaker
Date: Tuesday, May 13, 2014
Time: 1:30 - 4:30 p.m.
Price: $70

Target Audience: All staff looking to bring more innovation into their work.

Maximum Class Size: 25 participants per session

By the end of this program, participants will:

  • Define creative thinking –what it is, why we need it and how it fits with other types of thinking we do
  • Identify areas in our work that could benefit from thinking more creatively
  • Learn and practice creative thinking tools and techniques including brainstorming, mind mapping, story boarding and more
  • Apply creative thinking to a real-world scenario

 

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Managing Your WORK:

Project Management Essentials - NEW 2nd Offering

Learn project management tools and skills that can be applied immediately.

Location: 469 Studebaker
Date: Tuesday, March 25, 2014
Time: 9:30 a.m. - 4:30 p.m.
Price: $140

Target Audience: All Faculty and Staff who manage or lead projects, contribute to projects, or manage people who lead projects

Maximum Class Size: 25 participants

By the end of this program, participants will:

  • Understand and apply the project management process
  • Determine and use effective project management practices
  • Learn to use the various tools and techniques to support the practice
  • Practice using techniques within class exercises
  • Discuss and explore project management ideas, concerns, and issues
Participant Feedback: "... It will be much easier to plan out a project." Read More

Project Management Essentials

Learn project management tools and skills that can be applied immediately.

Location: 469 Studebaker
Date: Thusday, February 20, 2014
Time: 9:30 a.m. - 4:30 p.m.
Price: $140

Target Audience: All Faculty and Staff who manage or lead projects, contribute to projects, or manage people who lead projects

Maximum Class Size: 25 participants

By the end of this program, participants will:

  • Understand and apply the project management process
  • Determine and use effective project management practices
  • Learn to use the various tools and techniques to support the practice
  • Practice using techniques within class exercises
  • Discuss and explore project management ideas, concerns, and issues
Participant Feedback: "... It will be much easier to plan out a project." Read More

Impromptu Speaking

Speaking without proper preparation can be nerve-wrecking. Learn techniques to become a better speaker on the fly.

For further development, we recommend this class be paired with Designing Presentations with Impact.

Location: 469 Studebaker
Date: Wednesday, March 19, 2014
Time: 9:30 a.m. - 12:30 p.m.
Price: $70

Target audience: Any staff member who faces situations where they need to speak without having time to prepare.

Maximum class size: 25 participants per session

By the end of the workshop participants will:

  • Learn an easy formula for structuring impromptu speaking
  • See how mastering body language and tone of voice is half the battle to success
  • Learn how to avoid the fear of ‘going blank’ when asked to speak
  • Practice speaking on the fly in three key situations:
    • Speaking without preparation
    • Responding to questions
    • Dealing with pushback
  • Focus on one-on-one situations but learn how to speak without preparation to larger groups as well

Designing Presentations with Impact – NEW!

Create professional presentations that make lasting impressions on your audience.

For further development, we recommend this class be paired with Impromptu Speaking.

Location: 469 Studebaker
Date: Wednesday, March 19, 2014
Time: 1:30 - 4:30 p.m.
Price: $70

Target audience: Any staff member who has to craft presentations, whether for formal settings, regular meetings or informal talks.


Maximum class size: 25 participants per session

By the end of the workshop participants will:

  • Clarify the goal of their presentation
  • Assess the needs of their audience in advance
  • Craft a powerful opening and memorable close
  • Determine their main points for impact and weave these together using persuasive language and relevant examples
  • Create effective PowerPoint slides

Business Writing

Create professional and polished content for written communications.

Location: 469 Studebaker
Date: Wednesday, April 9, 2014

Time: 9:30 a.m. - 12:30 p.m.
Price: $70.00

Target audience: All Faculty, Managers and Staff who are looking to improve their business writing and written communications skills.

Maximum class size: 25 participants per session

By the end of the workshop participants will:

  • Write more clearly and quickly
  • Review the basics of sentences and paragraphs
  • Structure any message or document for maximum effectiveness
  • Avoid common slip-ups in spelling, usage, grammar and punctuation
  • Proofread their work

Email Etiquette

Communicate more effectively and efficiently using email.

Location: 469 Studebaker
Date: Wednesday, April 9, 2014
Time: 1:30 - 4:30 p.m.
Price: $70

Target audience: All Faculty, Managers and Staff who are looking to improve their email communications skills.

Maximum class size: 25 participants per session

By the end of the workshop participants will:

  • Learn how to create polished, professional emails and replies
  • Craft useful subject lines and calls to action
  • Understand how to be in command on the overall email tone
  • How to handle angry writers and “hot” messages
  • Determine when to use alternatives to email

Managing Your Time With More Work & Fewer Resources

Learn to manage your time with maximum efficiency. Note: this course has similar content to a previously offered course titled, "Time Management: Managing your Time & Priorities."

For further development, we recommend this class be paired with Time Management: The Conversation.

Location: 469 Studebaker
Date: Thursday, April 24, 2014
Time: 9:30 a.m. - 12:30 p.m.
Price: $70

Target audience: Any staff member who is feeling stretched with their current work load.

Maximum class size: 25 participants per session

By the end of the workshop participants will:

  • Discover where their time is currently going
  • Set goals to make sure time is spent on the most important tasks
  • Learn how to organize their work for maximum efficiency
  • Be able to determine priorities and communicate these priorities to others
  • Learn how to eliminate time wasters and handle distractions

Time Management: The Conversation – NEW!

Using tools, techniques & technology to maximize your day.

For further development, we recommend this class be paired with Managing Your Time with More Work & Fewer Resources.

Location: 469 Studebaker
Date: Thursday, April 24, 2014
Time: 1:30 - 4:30 p.m.
Price: $70

Target audience: All Faculty, Managers and Staff looking to improve their ability to better communicate around time management issues.

Maximum class size: 25 participants per session

At the end of the course, learners will be able to:

  • Lead with listening as a way to improve conversations about managing their time
  • Say ‘no’ when appropriate and still provide effective service
  • Have a conversation with their managers or clients about clarifying priorities
  • Overcome the habitual ‘yes, but’ responses to techniques such as delegating, procrastinating or handling distractions
  • Use feedback techniques to address ongoing barriers to effective time management

 

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Managing Your TEAM:

Performance Management

Set clear work goals for your staff and provide them ongoing coaching and feedback.

Location: 469 Studebaker
Date: Tuesday, April 22, 2014
Time: 9:30 a.m. – 4:30 p.m.
Price: No registration fee for Columbia employees; $70 cancellation fee ONLY if notice not received within 5 business days of course

Target audience: Managers and supervisors at Columbia who want to understand the process for managing staff performance: setting goals, coaching staff, assessing performance and providing feedback.

Maximum class size: 30 participants per session

By the end of the workshop participants will:

  • Learn to create and communicate clear and achievable performance goals for their staff
  • Provide appropriate context and required information when assigning work
  • Understand individual staff member coaching, support and developmental needs
  • Recognize essential components of successful performance reviews
  • Provide feedback in the context of previously defined performance standards

Navigating Columbia University as a New Manager/Supervisor

Gain essential management knowledge, tools and resources for front-line and mid-level administrators.

Location: 469 Studebaker
Date: Wednesday, April 16 and Thursday,
April 17, 2014 (two days)
Time: Day 1 - 9:30 a.m. - 4:30 p.m. &
Day 2 - 9:30 a.m. - 12:30 p.m.
Price:
No registration fee for Columbia employees; $140 cancellation fee ONLY if notice not received within 5 business days of course

Target audience: New and current managers and supervisors at Columbia.

Maximum class size: 25 participants per session

By the end of the workshop participants will:

  • Review manager/supervisor role and responsibilities at Columbia University
  • Learn best practices for effectively managing staff
  • Discuss framework for managing day-to-day operations
  • Gain tips on identifying and navigating relevant University resources
  • Practice solving basic management issues
  • Create a personal action plan for successful supervision and personal development

Giving Feedback and Effectively Delegating: Team Development

Location: 469 Studebaker
Date: Wednesday, May 7, 2014
Time:
9:30 a.m. - 12:30 p.m.
Price: $70

Target audience: Managers looking to effectively manage teams (and themselves); Managers who need preparation for upcoming performance reviews.

Maximum class size: 25 participants per session

By the end of the workshop participants will:

  • Feel more confident on how to provide feedback to your team (great for upcoming performance reviews)
  • Feel more confident on how to delegate effectively within your team
  • Begin to see how to convey messages in a positive and constructive way
  • Have access to developing your team in a manner that expands its capacity
  • Develop your leadership by empowering your team
  • Expand your own capacity while empowering others to do the same

 

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