After a rigorous evaluation of the capabilities of our healthcare
plan vendors, the University has selected UnitedHealthcare (UHC) as the single medical plan
vendor for the faculty and staff medical plans, effective January 1,
2015. Faculty and staff eligible for healthcare were notified of this change on Monday, July 28, 2014.
UHC was selected for several reasons, including the fact that their
network of physicians and facilities most closely matches the providers
that our employees and their dependents use. This provider match aspect
of the transition to UHC as our single medical plan vendor is likely to
be of the greatest importance to you and your dependents.
We are working closely with UHC to have as many as possible of the Cigna
in-network clinicians our employees visit available to you at UHC's
in-network benefit level. The University recognizes this is especially
important in the behavioral health sector.
In addition, we are working closely with the Columbia University Medical
Center and the Faculty Practice Organization to ensure that you and
your dependents have access to in-network services from the vast
majority of the ColumbiaDoctors.
We have developed Frequently Asked Questions (FAQ) to help you understand the effects of this change:
FAQ for Officers
FAQ for Support Staff
In addition, we understand you may have individual questions about the transition of care process and finding a provider; to help you with these issues, a representative from UnitedHealthcare will be on site to
answer your questions in person from 10:00 a.m. to 3:00 p.m. on the
following dates and locations:
- Monday, August 4: Studebaker, 4th Floor (Please check-in at the desk in the 4th floor lobby.)
- Tuesday, August 5: Morningside, Uris Hall, Room 303
- Wednesday, August 6: CUMC, Hammer Health Sciences Center, Room 301
- Thursday, August 7: Lamont-Doherty Earth Observatory, Geoscience Building, Conference Room 113
To reserve a
10-minute time slot, please contact one of our Benefits Service Center
Specialists at 212-851-9740 or email@example.com.
Walk-ins are welcome; however, they may
be subject to some wait time.