2018 Vendor Contacts

 

COLUMBIA BENEFITS SERVICE CENTER

212-851-7000
Secure Fax: 212-851-7025    
Email: hrbenefits@columbia.edu

615 West 131st Street
Mailcode 8703
Studebaker Building, 4th Floor
New York, NY 10027

 


MEDICAL PROVIDERS

UnitedHealthcare
General:  1-800-232-9357
Behavioral Health: 1-888-265-9945

columbia.welcometouhc.com/home

myuhc.com

Vision: 1-800-638-3120

Columbia Doctors
1-212-326-8500
columbiadoctors.org

 


PRESCRIPTION DRUG

OptumRx
800-232-9357
hr.columbia.edu/new-prescription-drug-plan

 


DENTAL PROVIDERS

Aetna
1-800-773-9326

www.aetna.com/dse/search?site_id=DirectLink&externalPlanCode=DPPO|Aetna_Network_Dentist

www.aetna.com/dse/search?site_id=customdirectlink&externalPlanCode=DPOCO|Columbia_University_Dentist

 

EmblemHealth Local 2110, SSA and TWU only

1-212-501-4443
www.emblemhealth.com/find-a-doctor/directory

"Dental Preferred" to access the correct network

 


EMPLOYEE ASSISTANCE PROGRAM (EAP)

Humana 
1-888-673-1153 (TTY: 711)
www.humana.com/eap

Username: Columbia Password: eap

 


FLEXIBLE SPENDING ACCOUNTS (FSA)

United Healthcare 
1-800-232-9357
myuhc.com

 


HEALTH ADVOCACY

Health Advocate
866-799-2725
hr.columbia.edu/find-out-about/benefits/health-advocate

 


HEALTH SAVINGS ACCOUNT (HSA)

Optum Bank 
1-800-791-9361
www.optumbank.com

 


IDENTITY THEFT ASSISTANCE

Cigna
866-226-4567 or 202-331-7635

Group #57

 


LIFE INSURANCE

Cigna

  • Check status of: Evidence of Insurability (EOI): 866-607-2360
  • Waiver of Premium: 800-238-2125
  • Question related to Port/Conversion of life insurance: 800-423-1282

www.cigna.com

 


LONG-TERM CARE INSURANCE

Genworth
1-800-416-3624
www.genworth.com/columbia

 


LONG-TERM DISABILITY

Cigna
1-800-36CIGNA for claim intake
www.cigna.com/customer-forms

 


RETIREMENT PLANNING

TIAA 
1-800-842-2252
www.tiaa.org/columbia

Vanguard

1-888-523-1188
columbia.vanguard-education.com/ekit

 


TRANSIT/PARKING REIMBURSEMENT ACCOUNT (T/PRP)

EBPA
1-888-456-4576
select.ebpabenefits.com/columbia

 


TRAVEL ASSISTANCE

Cigna Secure Travel 
1-888-226-4567 (in the United States and Canada)
1-202-331-7635 (Worldwide)
Email: cigna@gga-usa.com
Fax:    202-331-1528

Group Number:57

UnitedHealthcare Global (J-1 Visa Holders only)
1-800-527-0218 (in the United States and Canada)
1-410-452-6330 (worldwide)

Collect Calls Accepted

 


VISION PROVIDER

UnitedHealthcare
1-800-638-3120
myuhc.com