Leading Change

Program Overview

Today, all schools and departments within the University experience change. Student needs, research grants, funding, patient care, new technologies, changes to business processes, resource availability, external legislation, staffing constraints – all drive change, perhaps even more so now than in the past. Whether the change is relatively small such as changing a simple business process, or relatively large such as the implementation of a wide-scale project, neither will happen without the support of the faculty, staff and other colleagues being asked to make the change.

Leading Change combines the latest ideas, models, tools and adult learning techniques into one, powerful program that gives leaders the skills they really need to lead change effectively.

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Who Should Attend?

We are providing the program for all levels of management, or officers who indirectly lead other staff, for example project teams.

Description

Benefits of the programl:

• Better and faster understanding of the correlation between the level of change and its impact on how people respond to the change
• Greater success in implementing change action plans because they encompass facts and feelings about the change
• Improved communication about the change through the use of clear, powerful change models that can be shared with all those involved in the change
• Improved ability and confidence to lead a team experiencing change
• Smoother, more effective change initiatives
• Increased school or department competence when implementing future changes

After the Workshop, Participants Will Be Able To

• Define the change in clear terms that others can understand
• Use the Levels of Change Model to assess peoples’ perceptions of the change
• Determine information people require so they understand the change
• Complete a gap analysis between perceptions and facts about the change
• Use the Impact of Change Model to understand what phase of the change process people are in currently and why
• Determine appropriate actions to help lead people through the phases of change
• Understand the root cause of resistance to and support of the change
• Use the Change Map to develop action plans to implement the change

Program Length

The Leading Change program is a 1-day classroom experience.