Human Resources Service Center

We provide a single point of contact for inquiries about:

  • Human resources, payroll and labor accounting transactions
  • Employee self-service
  • Employment application and verification
  • Policies and procedures
  • Services including overpayment recovery, pay error corrections and payroll stop payments

Our Service Center analysts are dedicated to:

  • Providing information and assistance
  • Tracking and monitoring your inquiries to ensure they are responded to in a timely manner
  • Continually improving our services

Hours of Operation 

Monday, Tuesday and Thursday 9:00 am - 5:00 pm 
Wednesday 9:30 am - 5:00 pm 
Friday 9:00 am - 4:00 pm 

Contact the Service Center

Faculty, staff and others who have a UNI and password can submit an incident using the online ServiceNow tool.

If you do not have a UNI and password, please submit your incident using this link.

You can also reach the Service Center by phone at 212-851-2888.


If you are seeking to verify employment of a current or recent (2004 onward) University employee, please go to, or call 1-800-367-5690.