Course Offerings

The Learning & Development team offers in-person workshops designed to:

Develop

Your SELF

Develop

Your CAREER

Develop

Your TEAM

Increase personal awareness and communication skills

Build fundamental business skills

Strengthen management and leadership skills

 

Courses

Several new and updated courses have been added to the calendar to meet your professional development needs. Download a quick PDF snapshot of our spring classes

Classroom Location

All classroom courses are offered at the Studebaker building, 622 West 132nd Street; the Intercampus shuttle will take you to Studebaker from any CU campus.

If you have questions or feedback, please contact Senior Director of Learning & Development, Tanea Flanders, at tcf2001@columbia.edu.

 

Developing Your SELF

Having Challenging Conversations

Learn effective strategies for delivering constructive feedback and avoid common pitfalls when engaging in difficult conversations.

Location: 469 Studebaker
Date: Thursday, February 23
Time: 9:30 a.m. - 12:30 p.m.
Price: $80.00


Target audience: All faculty, managers and staff who are looking to better convey difficult messages in a way that increases understanding, acceptance and commitment.
Maximum class size: 30 participants per session

By the end of this program, participants will:

  • Learn how to use a simple, yet effective communication framework to address a range of challenging dynamics
  • Transform your most intimidating situations into opportunities for building stronger relationships and improving outcomes
  • Diffuse hostility and relational stresses through effective communication
  • Increase learning through communication
  • Manage differences more effectively and productively

 

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Working with Different Behavioral Style Using PACE

Understand yourself better and use that understanding to work more effectively with others.

Location: 469 Studebaker
Date: Tuesday, March 14
Time: 1:30 p.m. - 4:30 p.m.
Price: $80.00


Target audience: All faculty, managers and staff who are looking to learn more about their behavior styles as well as how to work with styles different than their own.
Maximum class size: 30 participants per session

By the end of the workshop you will:

  • Learn the traits of four main behavior styles and discover their own primary style
  • Increase effectiveness of communications and work interactions by learning how to adapt to different styles
  • Discuss how to work well with other styles and to understand the need for all four styles on a team
  • Examine how different styles play out in teams

 

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Resolving Conflict and Building Alliances

Find solutions for conflicting interests.

Location: 469 Studebaker
Date: Tuesday, April 11
Time: 1:30 p.m. - 4:30 p.m.
Price: $80.00


Target audience: Anyone who experiences situations where what they need is at odds with what someone else needs and a solution must be found.
Maximum class size: 30 participants per session
                                                                                                                                                                                      
By the end of the workshop, participants will:

  • Understand what conflict is, where it comes from and why it is important to manage
  • Be able to use the two main skills in managing difficult situations: empathy and assertiveness
  • Learn different conflict management styles and be able to adapt your style based on the situation
  • Learn a process for handling difficult situations using collaboration to build alliances

 

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Seven Habits of Highly Effective People®

Learn the seven essential habits to improve personal productivity, engagement, collaboration and personal and professional success. This course is the Franklin Covey Signature two-day experiential workshop based on the best-selling book by Dr. Stephen R. Covey.

Location: 469 Studebaker
Date: Wednesdy, March 8 and Thursday, March 9
Time: 9:00 a.m. – 5:00 p.m. on both days
Price: $280.00

*Please note the extended time. Lunch will be provided on both days.*


Target audience: All faculty, managers and staff who want to leverage their strengths to achieve target goals and build relationships.
Maximum class size: 30 participants per session

By the end of the workshop participants will:

  • Assess paradigms and align to principles of effectiveness
  • Assume responsibility, focus and act on what can be controlled and influenced, instead of what can’t
  • Define clear measures of success and create a plan to achieve them for both life and work
  • Prioritize and achieve the most important goals instead of constantly reacting to urgencies
  • Collaborate more effectively with others by building high-trust relationships of mutual benefit
  • Influence others by developing a deep understanding of their needs and perspectives
  • Develop innovative solutions that leverage diversity and satisfy all key stakeholders
  • Increase motivation, energy and work/life balance by making time for renewal activities

 

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*NEW* Collaborating for Success

Learn strategies and skills for strengthening cross-functional and interdepartmental relationships.

Location: 469 Studebaker
Date: Thursday, February 23
Time: 1:30 p.m. - 4:30 p.m.
Price: $80.00


Target audience: All faculty, managers and staff who are looking to be more effective, confident and satisfied with outcomes of short-term and ongoing team or project partnerships.
Maximum class size: 30 participants per session

By the end of the workshop participants will:

  • Learn fundamental skills for collaborating more effectively
  • Identify the key challenges in collaborating with others and how to address them
  • Understand the value of a collaborative approach to formal and informal negotiations
  • Learn a powerful framework for analyzing, planning and collaborating on challenging workplace issues
  • Get new inputs on personal strengths and areas for growth related to effective workplace collaborations

 

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Delivering Your Message with Impact

Develop communication skills that will help you to more effectively deliver your message.

Location: 469 Studebaker
Date: Wednesday, March 22
Time: 9:30 a.m. – 12:30 p.m.
Price: $80.00

Target audience: All faculty, managers and staff looking to improve their communication skills and be able to convey their messages more effectively.
Maximum class size: 30 participants per session

By the end of the workshop participants will:

  • Analyze the audience in order to adapt messages for better connections
  • Prepare and organize communications for maximum clarity
  • Improve the use of body language and vocals while speaking
  • Turn nervousness into positive energy
  • Use these skills in a variety of settings, including planned/impromptu and formal/informal

 

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*New* Building Our Strengths with StrengthsFinder 2.0

Identify and leverage your unique combination of talent, knowledge and skills.

Location: 469 Studebaker
Date: Wednesday, April 5
Time: 9:30 a.m. - 12:30 p.m.
Price: $95.00

*Please note required (non-refundable) pre-work for this course includes the Gallup StrengthsFinder Assessment.

Target audience: All staff looking to identify and build on their top strengths for increased individual fulfillment and team success.
Maximum class size: 20 participants per session

By the end of the workshop participants will:

  • Understand the business case behind learning about and building on strengths
  • Learn the key traits of each strength
  • Identify their unique strengths and plan how to develop them
  • Identify how to how to leverage their strengths for higher team performance

 

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Developing the Leader Within

Identify strengths and areas of development that facilitate and further enable your leadership aspirations.

Location: 469 Studebaker
Date: Thursday, March 2
Time: 1:30 p.m. - 4:30 p.m.
Price: $80.00

Target audience: All faculty, managers and staff who are looking to identify and develop their leadership skills inspiring teams to produce better results.
Maximum class size: 30 participants per session

By the end of the workshop participants will:

  • Identify their fears or stumbling blocks
  • Identify characteristics of leadership and being powerful
  • Take on the characteristics to fulfill their vision
  • Start telling the truth about their fears and find the courage to take them on
  • Bring a sense of humor to their challenges giving them power to conquer them

 

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Creative Thinking

Learn techniques to solve problems using novel and creative approaches.

Location: 469 Studebaker
Date: Tuesday, April 11
Time: 9:30 a.m. - 12:30 p.m.
Price: $80.00

Target audience: All staff looking to bring more innovation into their work.
Maximum class size: 30 participants per session

By the end of the workshop participants will:

  • Define creative thinking – what it is, why we need it and how it fits with other type of thinking we do
  • Identify areas in our work that could benefits from thinking more creatively
  • Learn and practice creative thinking tools and techniques including brainstorming, mind mapping, story boarding and more
  • Apply creative thinking to a real- world scenario

 

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Develop Your CAREER

Microsoft Office - Excel 2010 Level 1

Learn to create and edit basic Microsoft Office Excel 2010 worksheets and workbooks.

Location: 160 Studebaker
Date: Wednesday, February 15
Time: 9:30 a.m. - 4:30 p.m.
Price: $160.00


Target audience: All faculty, managers and staff interested in gaining the necessary skills to create, edit, format and print basic Microsoft Office Excel 2010 worksheets.
Maximum class size: 15 participants per session

By the end of the workshop participants will:

  • Create basic worksheets by using Microsoft Excel 2010
  • Perform calculations in an Excel worksheet
  • Modify an Excel worksheet
  • Modify the appearance of data within a worksheet
  • Manage Excel workbooks
  • Print the content of an Excel worksheet

 

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*New* Microsoft Office - Excel Level 2

Learn advanced formulas and work with various tools to analyze data in spreadsheets. Organize table data, present data as charts and enhance the look and appeal of workbooks by adding graphical objects.

Location: 160 Studebaker
Date: Tuesday, April 11
Time: 9:30 a.m. - 4:30 p.m.
Price: $160.00


Target audience: All faculty, managers and staff who are interested in learning skills to create and modify Excel workbooks.
Maximum class size: 15 participants per session

By the end of the workshop participants will:

  • Use advanced formulas
  • Organize worksheet and table data using various techniques
  • Create and modify charts
  • Analyze data using PivotTables, Slicers and PivotCharts
  • Insert and modify graphic objects in a worksheet
  • Customize and enhance workbooks and the Microsoft Office Excel environment

 

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Designing Your Leadership and Career

Recognizing your power in taking ownership of your career.

Location: 469 Studebaker
Date: Thursday, March 2
Time: 9:30 a.m. - 12:30 p.m.
Price: $80.00


Target audience: All faculty, managers and staff who are interested in masterfully directing their careers and work life.
Maximum class size: 30 participants per session

By the end of the workshop participants will:

  • Identify where you have felt powerless or have been the “weather reporter” in your career
  • Have new insights into where you have created your experience – good or bad
  • Discover truths about the source of obstacles to your satisfaction and how simple taking ownership can be
  • Affirmatively design rather than succumb to the default mode of operating
  • Have the tools to take the pen in your hand to be the author of your career

 

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Making Email Matter

Gain techniques for using email in a way that maximizes your time and productivity.

Location: 469 Studebaker
Date: Wednesday, March 22
Time: 1:30 p.m. - 4:30 p.m.
Price: $80.00


Target audience: All faculty, managers and staff who are looking to improve their email communications skills.
Maximum class size: 30 participants per session

By the end of the workshop participants will:

  • Decide when to use email to communicate (and when not to)
  • Look for common email mistakes and how to avoid them
  • Format emails to increase the chances that they are read and responded to appropriately both by individuals and groups
  • Deal with a perceived negative tone in email
  • Examine some unique aspects of email communication, including privacy issues, mobile devices and meeting

 

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*NEW* 5 Elements of Successful Team Performance

Learn a model to address common challenges that derail your team’s engagement and staff achievement.

Location: 469 Studebaker
Date: Wednesday, April 5
Time: 1:30 p.m. - 4:30 p.m.
Price: $80.00


Target audience: All faculty, managers and staff looking to enhance performance of any team of which they are a member.
Maximum class size: 30 participants per session

By the end of the workshop participants will:

  • Learn what components are needed for making teams as effective as possible
  • Develop skills to ensure they are properly aligned to perform at the highest level possible within their teams
  • Work on areas of trust, accountability, attention to team results, conflict management and commitment
  • Leave with concrete action plans to foster the application of learnings from the session

 

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Time Management and Priority Setting

Learn best practices for prioritizing tasks, overcoming procrastination and dealing with frequent distractions.

Location: 469 Studebaker
Date: Tuesday, March 14
Time: 9:30 a.m. - 12:30 p.m.
Price: $80.00


Target audience: All faculty, managers and staff who want to improve their current time management skills in order to increase their effectiveness.
Maximum class size: 30 participants per session
                                                                                                                                                                                      
By the end of the workshop, participants will:

  • Understand the primary demands of your time
  • Identify your priorities
  • Organize work for maximum efficiency
  • Develop strategies to deal with interruptions and distractions
  • Learn how to avoid procrastination

 

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Project Management Essentials

Learn project management tools and skills that can be applied immediately to your role.

Location: 469 Studebaker
Date: Wednesday, May 3
Time: 9:30 a.m. - 4:30 p.m.
Price: $160


Target audience: All faculty, managers and staff who manage or lead projects, contribute to projects or manage people that lead projects.

Maximum class size: 25 participants per session

By the end of the workshop participants will:

  • Understand and apply the project management process
  • Determine and use effective project management practices
  • Learn to use the various tools and techniques to support the practice
  • Practice using techniques with in-class exercises
  • Discuss and explore project management ideas, concerns and issues

 

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*New* Performance Assessment and Feedback

Learn strategies to evaluate your own performance and effectively prepare for annual review conversations.

Location: 469 Studebaker
Date: Wednesday, April 19
Time: 9:30 a.m. - 12:30 p.m.
Price: $80.00


Target audience: All faculty, managers and staff who are looking to partner with their manager in conducting performance reviews that lead to clear key takeaways and plans for further development.

Maximum class size: 30 participants per session

By the end of the workshop participants will:

  • Review manager and staff role in performance reviews and establishing key evaluation metrics 
  • Learn an approach to self-assess work assignment and behavior-based performance
  • Gain tips for writing a self-appraisal and preparing for formal and ad-hoc feedback discussions
  • Explore strategies to remain open and receptive to input and suggestions 
  • Practice using a framework for creating positive and engaging feedback reviews

 

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Develop Your TEAM

Getting Results through Effective Delegation

Learn how to determine what, when and to whom you should delegate, as well as how to create a delegation plan and conduct effective delegation meetings.

Location: 469 Studebaker
Date: Wednesday, April 19
Time: 1:30 p.m. - 4:30 p.m.
Price: $80.00


Target audience: All faculty and managers who want to enhance their own productivity and focus on crucial goals by delegating tasks and projects to their team members.
Maximum class size: 30 participants per session
                                                                                                                                                                                      
By the end of the workshop, participants will:

  • Describe the benefits of delegation to the delegator and the recipient of the delegation
  • Identify tasks to delegate to others
  • Select appropriate people to accept delegated tasks
  • Influence others to accept delegated tasks
  • Create a plan for delegation that includes appropriate training and follow-up checkpoints
  • Plan and practice conducting a delegation meeting

 

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*New* Effective Management of Unemployment Insurance and Its Cost

Understand the processes and procedures of statutory unemployment insurance.

Location: 469 Studebaker
Date: Wednesday, March 29
Time: 10:00 a.m. - 12:00 p.m.
Price:
($80.00 cancellation fee ONLY if cancellation notice not received within five business days of course)

Target audience: All managers and staff involved in the employment termination process.

Maximum class size: 30 participants per session

By the end of the workshop participants will:

  • Understand how the state unemployment insurance system is structured
  • Be aware of eligibility requirements
  • Learn the distinction between deliberate misconduct and poor performance
  • Know best practice for writing an effective disciplinary warning
  • Gain an understanding of benefits available and how unemployment insurance is funded
  • Be prepared if called to testify at an unemployment hearing

 

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Navigating Columbia University as a New Manager/Supervisor

Gain essential management knowledge, tools and resources for front-line and mid-level administrators.

Location: 469 Studebaker
Date: Thursday, March 30
Time: 9:30 a.m. - 4:30 p.m.
Price:
($160.00 cancellation fee ONLY if cancellation notice not received within five business days of course)

Target audience: New and current managers and supervisors at the University.

Maximum class size: 30 participants per session

By the end of the workshop participants will:

  • Review manager/supervisor role and responsibilities at Columbia University
  • Learn best practices for effectively managing staff
  • Gain tips for identifying and navigating relevant University resources
  • Practice solving basic management issues
  • Gain a greater understanding of how to manage union-related issues

 

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Managing Unionized Staff

Understand the processes and procedures of managing unionized staff.

Location: 469 Studebaker
Date: Tuesday, April 25
Time: 9:30 a.m. - 11:30 a.m.
Price:
($80.00 cancellation fee ONLY if cancellation notice not received within 5 business days of course)

Target audience: All faculty, managers and staff who supervise unionized staff.

Maximum class size: 20 participants per session

By the end of the workshop participants will:

  • Understand what is progressive discipline and its purpose
  • Identify what is a grievance and know the grievance process
  • Know why and when it is appropriate to discipline a unionized staff member

 

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Recruitment at Columbia University

Learn tools and techniques for making successful recruitment and selection decisions.

Location: 469 Studebaker
Date: Tuesday, April 25
Time: 1:30 p.m. - 4:30 p.m.
Price:
($80.00 cancellation fee ONLY if cancellation notice not received within 5 business days of course)

Target audience: All faculty, managers and staff who are looking to develop their recruitment and selection skills for more effective hiring.

Maximum class size: 30 participants per session

By the end of the workshop participants will:

  • Understand the hiring process
  • Comprehend the process of creating an effective job description
  • Plan, prepare and conduct effective interviews
  • Use a structured and consistent approach for assessing and qualifying candidates
  • Learn best practices for making a job offer

 

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Performance Management for Managers

Set clear work goals for your staff and provide them ongoing coaching and feedback.

Location: 469 Studebaker
Date: Wednesday, April 26
Time: 9:30 a.m. - 4:30 p.m.
Price:
($160.00 cancellation fee ONLY if cancellation notice not received within 5 business days of course)

Target audience: All faculty, managers and staff who want to understand the process for managing staff performance: setting goals, coaching staff, assessing performance and providing feedback.

Maximum class size: 30 participants per session

By the end of the workshop participants will:

  • Learn to create and communicate clear and achievable performance goals for your staff
  • Provide appropriate context and required information when assigning work
  • Understand individual staff member coaching, support and developmental needs 
  • Recognize essential components of successful performance reviews
  • Provide feedback in the context of previously defined performance standards

 

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