Classroom Learning

Fall 2015 Classroom Courses

We are happy to announce our fall course lineup is now available! The Fall Calendar offerings have been designed to help promote individual development as well as work and team productivity.

Developing Your SELF

Developing Your CAREER

Developing Your TEAM

Developing the Leader Within       *NEW* Microsoft Office - Excel 2010 Level 1Navigating Columbia University as a New Manager/Supervisor
Resolving Conflict & Building Alliances       Designing Your Leadership & CareerProject Management Essentials
Working with Different Behavioral Styles using PACE   Collaborative Negotiation   *NEW* Effecting Organizational Change
*UPDATED* Having Challenging Conversations        *UPDATED* Effective Writing SkillsPerformance Management for Managers
*NEW* Partnering with Colleagues for Maximum Impact     Strategic Thinking*NEW* Goal Setting and Developing Staff
Situational Awareness & Perception Skills   *NEW* Partnering with Leaders for Maximum Impact 
Improve Critical Decision Making   *UPDATED*Making Email Matter 
*UPDATED* Time Management and Effective Prioritization  

 

If you have questions or feedback, please contact Learning & Development Senior Director, Tanea Flanders at tcf2001@columbia.edu.

*NEW* Courses and Course Pairings

Please note that there are a few *NEW* courses that have been added to the calendar to meet your professional needs.  Also, you will notice that some of the courses are recommended to be taken in “pairs”. These pairings have been designed to help you build upon skills learned within a particular skill set and although not required, it is highly recommended to take paired courses to maximize your learning within that particular skill set.

In addition to new course offerings, the Learning & Development team has revitalized and revised course offerings based on participant feedback and suggestions. Revised courses offer content in a new format and introduce different skill building models and tools. If you have any questions about new or revised courses contact tcf2001@columbia.edu.

Download a quick PDF snapshot of our Fall classes!

Classroom Location
All classroom courses are offered at the Studebaker building, 622 West 132nd Street; the intercampus shuttle will take you to Studebaker from any CU campus. For more information on the intercampus shuttle schedule, please visit Columbia University Transportation Services.  

Classroom Training Pricing and Refund Policy for Columbia Participants
Each half-day course costs $80, and full-day courses are $160. All registrants are required to obtain approval from their manager to take any of our classroom courses. Be sure to speak with your Manager and Department Finance contact to secure the account and project information needed to process the chargeback in ARC.  

If it becomes necessary to cancel registration, please do so by sending an email to hrlearning@columbia.edu, at least five (5) business days before the course. Advance notification gives wait-listed participants the opportunity to attend.

The cancellation notice must be received by the Learning & Development team at least (5) five business days in advance in order for the full cost of the course to be waived. If the cancellation notice is not received within five (5) business days, the full cost of the course will be charged to the registrant.  

For management courses that have no fee, if a cancellation notice is not received within five (5) business days before the course, the full-day cost of the course will be charged to the registrant.  

There are two methods of payment:
1.    Internal chargeback to your department: When registering for the course online, you will be prompted to provide your department and project number for internal chargeback purposes. If you do not know this information, please reach out to your Manager, DA or Finance contact within your department/Center.
2.    Credit card payments: You also have the option to pay using a credit card. To register and pay for courses using a credit card please follow the steps in the online registration system.  

If you have questions please send an email to hrlearning@columbia.edu for further assistance. Please do not email your credit card information.

Classroom Training Email Confirmation
Upon registering for a course, you will receive an email confirmation. If you have question or concerns, please contact hrlearning@columbia.edu.

Privacy Policy
As required by law, Columbia University HR Learning & Development does not disclose non-public personal information that we have obtained to any of our affiliates. We are committed to protecting the confidentiality of the personal information you provide. Access to your personal information is restricted to those staff members who need to know that information as part of their job in order to provide effective service to you. We maintain physical, electronic, and procedural safeguards that are reasonably designed to guard your non-public personal information.

 

 

Developing Your SELF

Developing the Leader Within  
Identify strengths and areas of development that facilitate and further enable your leadership aspirations.

For further development, it is recommended that this class be paired with Authoring Your Leadership and Career.      

Location: 469 Studebaker
Date: Wednesday, October 21
Time: 1:30 p.m. – 4:30 p.m.
Price: $80.00

                                                                                                    
Target audience: All Faculty, Managers, and Staff who are looking to identify and develop their leadership skills inspiring teams to produce better results.
Maximum class size: 30 participants per session     

By the end of the workshop participants will:
•    Identify their fears or stumbling blocks
•    Identify characteristics of leadership and being powerful
•    Take on the characteristics to fulfill their vision
•    Start telling the truth about their fears and find the courage to take them on
•    Bring a sense of humor to their challenges giving them power to conquer them


Resolving Conflict and Building Alliances
Learn to manage conflict to a successful resolution that sets the stage for further growth and relationship building.

For further development, it is recommended that this class be paired with Working with Different Behavior Styles Using PACE.

Location: 469 Studebaker
Date: Wednesday, October 28
Time: 1:30 p.m. – 4:30 p.m.
Price: $80.00


Target audience:  All Faculty, Managers, and Staff who experience situations where what they need is not in alignment with what someone else needs and a solution must be found; NOTE: this is distinct from needing to give difficult feedback about something.
Maximum class size: 30 participants per session

By the end of the workshop participants will:
•    Understand what conflict is, where it comes from and why it is important to manage
•    Understand how conflict (i.e., “fighting” over something) differs from confrontation (i.e., needing to tell someone no)
•    Learn the two main skills in managing conflict: empathy and assertiveness and practice them in a model for conflict resolution
•    Learn different conflict management styles; identify your primary style and discuss how to adapt that style based on the situation

 

Working with Different Behavior Styles Using PACE
Understand yourself better and use that understanding to work more effectively with others.

For further development, it is recommended that this class be paired with Resolving Conflict and Improving Collaboration.

Location: 469 Studebaker
Date: Wednesday, October 28 
Time: 9:30 a.m. - 12:30 p.m.
Price: $80.00


Target audience: All Faculty, Managers, and Staff who are looking to learn more about their behavior styles as well as how to work with styles different than their own.
Maximum class size: 25 participants per session

By the end of this program, participants will:
•    Learn the traits of four main behavior styles and discover their own primary style
•    Increase effectiveness of communications and work interactions by learning how to adapt to different styles
•    Discuss how to work well with other styles and to understand the need for all four styles on a team
•    Examine how different styles play out in teams



Having Challenging Conversations
Learn effective strategies for delivering constructive feedback and avoid common pitfalls when conducting difficult conversations.

For further development, it is recommended that this class be paired with Collaborative Negotiations.

Location: 469 Studebaker
Date: Thursday, October 29
Time: 1:30 p.m. – 4:30 p.m.
Price: $80.00


Target audience:  All Faculty, Managers, and Staff who are looking to better convey difficult messages in a way that increases understanding, acceptance, and commitment.
Maximum class size: 30 participants per session
 
By the end of the workshop, participants will:
•    Learn how to use a simple, yet effective communication framework to address all types of challenging dynamics
•    Transform your most intimidating situations into opportunities for building stronger relationships and improving outcomes
•    Diffuse hostility and relational stresses through effective communication
•    Increase learning through communication
•    Manage differences more effectively and productively



Partnering with Colleagues for Maximum Impact     
Learn tools to aid in collaborating effectively with your peers.

For further development, it is recommended that this class be paired with Partnering with Leaders for Maximum Impact.

Location: 469 Studebaker
Date: Wednesday, December 2
Time: 9:30 a.m. - 12:30 p.m.
Price: $80.00


Target audience:  All Faculty, Managers, and Staff who seek to improve their ability to understand, collaborate and produce target work results with colleagues.
Maximum class size: 30 participants per session

By the end of the workshop you will:
•    Gain buy-in to ideas and initiatives
•    Choose the best ways to move projects forward
•    Learn a simple effective model that addresses the thinking preferences adopted by the parties involved
•    Apply influencing techniques to a real-life situation and receive expert coaching and guidance on a selected approach



Situational Awareness & Perception Skills
Enhance your perception and communication skills by increasing visual literacy and analyzing works of art. This class is a new engaging way to learn key skills that can be applied on the job.

For further development, it is recommended that this class be paired with Improve Critical Decision Making.

Location: 469 Studebaker
Date: Wednesday, December 9
Time: 9:30 a.m. - 12:30 p.m.
Price: $80.00


Target audience: All Faculty, Managers, and Staff who seek to increase their observational and perceptual skills
Maximum class size: 30 participants per session

By the end of the workshop you will:
•    Have a renewed way of observing people and dynamics
•    Sharpen your perception skills that can be applied to your workplace setting
•    Increase awareness of how precisely and objectively we communicate
•    Develop a sense of critical inquiry that can be applied in professional situations
•    Increase your awareness of the use of assumptions in professional judgment
•    Have a renewed approach to analyzing data and other types of information

 

 

Improve Critical Decision Making
This class uses images of painting, sculpture and photography as tools to reconsider assumptions, preconceived biases, cultural competence, and related ethical issues encountered by professionals working with diverse constituents.

For further development, it is recommended that this class be paired with Situational Awareness & Perception Skills.

Location: 469 Studebaker
Date: Wednesday, December 9
Time: 1:30 p.m. – 4:30 p.m.
Price: $80.00


Target audience: All Faculty, Managers, and Staff who seek to improve their decision making and increase accountability in the workplace.
Maximum class size: 30 participants per session

By the end of the workshop you will:
•    Understand the role of cultural competence in the workplace
•    Have a greater awareness of cognitive biases and how it affects decision making
•    Learn how to incorporate multiple perspectives in professional decisions
•    Have an increased understanding of a broader concept of inclusion
•    Understand the principles of facilitating effective communication in sensitive and emergency situations



Time Management and Effective Prioritization
Learn how to effectively manage your time through a focus on prioritization and other techniques.

Location: 469 Studebaker
Date: Thursday, December 10
Time: 9:30 a.m. - 12:30 p.m.
Price: $80.00


Target audience:  All Faculty, Managers, and Staff who are looking for ways to achieve overall goals and day-to-day tasks within a target timeframe.
Maximum class size: 30 participants per session

By the end of the workshop you will:
• Discover where your time goes
• Establish the link between goal setting and successful time management
• Explore the "5 Phases of Mastering Workflow"
• Focus on how to successfully set priorities and how to communicate these priorities to others
• Receive tools and tips on how to get organized, handle distractions and avoid procrastination



 

Developing Your CAREER

Microsoft Office - Excel 2010 Level 1
Learn to create and edit basic Microsoft Office Excel 2010 worksheets and workbooks.

Location: 160 Studebaker
Date: Thursday, October 15
Time: 9:30 a.m. – 4:30 p.m.
Price: $160.00


Target audience: All Faculty, Managers, and Staff who desire to gain the necessary skills to create, edit, format, and print basic Microsoft Office Excel 2010 worksheets.
Maximum class size: 15 participants per session

By the end of the workshop you will:
•    Create basic worksheet by using Microsoft Excel 2010
•    Perform calculations in Excel worksheet
•    Modify an Excel worksheet
•    Modify the appearance of data within a worksheet
•    Manage Excel workbooks
•    Print the content of an Excel worksheet



Designing your Leadership and Career
Recognizing your power in taking ownership of your career.

For further development, it is recommended that this class be paired with Developing the Leader Within.

Location: 469 Studebaker
Date: Wednesday, October 21
Time: 9:30 a.m. - 12:30 p.m.
Price: $80.00


Target audience: All Faculty, Managers, and Staff who are interested in masterfully directing their careers and work life.
Maximum class size: 30 participants per session

By the end of the workshop you will:
•    Identify where you have felt powerless or have been the “weather reporter” in your career
•    Have new insights into where you have created your experience --good or bad
•    Discover truths about the source of obstacles to your satisfaction and how simple taking ownership can be
•    Affirmatively design rather than succumb to the default mode of operating
•    Have the tools to take the pen in your hand to be the author of your career



Collaborative Negotiation
Learn strategies and skills for maximizing value and strengthening relationships through negotiation.

For further development, it is recommended that this class be paired with Having Challenging Conversations.

Location: 469 Studebaker
Date: Thursday, October 29
Time: 9:30 a.m. - 12:30 p.m.
Price: $80.00


Target audience:  All Faculty, Managers, and Staff who are looking to be more effective, confident and satisfied with outcomes of both formal and informal negotiations.
Maximum class size: 30 participants per session

By the end of the workshop participants will:
•    Identify the key challenges in negotiation and how to address them
•    Understand the value of a collaborative approach to most negotiations
•    Learn fundamental skills for negotiating more effectively
•    Learn a powerful framework for analyzing, planning and negotiating challenging workplace issues
•    Get new inputs on personal strengths and areas for growth related to negotiation



Effective Writing Skills
Learn to create professional communications that are clear, concise and successfully engage your target audience the first time to minimize lingering communication-related problems.

Location: 469 Studebaker
Date: Tuesday, November 10
Time: 9:30 a.m. - 12:30 p.m.
Price: $80.00


Target audience: All Faculty, Managers, and Staff who are looking to establish greater clarity and impact in their written communications.
Maximum class size: 30 participants per session

By the end of this program, participants will:
•    Identify the three most common failings of business writing and how to avoid them
•    Analyze the target audience and tailor writing appropriately
•    Choose words and phrases that project the correct image
•    Avoid phrases that raise red flags to your readers
•    Edit writing for clarity and correct use of grammar
•    Improve the flow of writing with transitional phrases




Strategic Thinking
Learn effective approaches to aligning your strategic big-picture thinking with processes, planning and tactical action.

For further development, it is recommended that this class be paired with Goal Setting and Developing Staff.

Location: 469 Studebaker
Date: Wednesday, November 18
Time: 9:30 a.m. - 12:30 p.m.
Price: $80.00


Target audience: All Faculty, Managers, and Staff looking to improve their ability to think strategically.
Maximum class size: 30 participants per session

By the end of this program, participants will:
•    Define strategic thinking and how it differs from tactical thinking
•    Identify how to turn tactical tasks into strategic ones
•    Learn how mission and vision statements guide strategic thinking and planning work
•    Learn how to conduct a SWOT (strengths-weaknesses-opportunities-threats) analysis to gain an in-depth understanding of an issue
•    Gain exposure to other popular strategic thinking techniques
•    Apply strategic thinking to a current problem and identify clear goals of success



Partnering with Leaders for Maximum Impact
Learn how to express your ideas, feedback and point of view and sustain positive relationships with senior leaders and key clients.

For further development, it is recommended that this class be paired with Partnering with Colleagues for Maximum Impact.

Location: 469 Studebaker
Date: Wednesday, December 2
Time: 1:30 a.m. – 4:30 p.m.
Price: $80.00


Target audience:  Faculty and Managers who are looking to advocate and engage leadership to effectively impact their team, clients or their partnership with others.
Maximum class size: 30 participants per session

By the end of the workshop participants will:
•    Engage your manager on matters for which you might not be in agreement
•    Learn an approach to prepare and provide essential feedback to your manager
•    Examine and practice effective communication methods for different relationships
•    Discuss differences in handling common workplace relationships in making agreements, presenting problems, giving feedback and persuading others
•    Learn tools to enhance working relationships and interpersonal exchanges across positions or levels



Making Email Matter
Gain techniques for using email in a way that maximizes your time and productivity.

Location: 469 Studebaker
Date: Thursday, December 10
Time: 1:30 a.m. – 4:30 p.m.
Price: $80.00


Target audience: All Faculty, Managers, and Staff who are looking to improve their e-mail communications skills.
Maximum class size: 30 participants per session

By the end of the workshop you will:
• Decide when to use email to communicate (and when not to)
• Look for common email mistakes and how to avoid them
• Format emails to increase chances they are read and responded to appropriately both by individuals and groups
• Deal with a perceived negative tone in email
• Examine some unique aspects of email communication including: privacy issues, mobile devices and meeting management



 

Developing Your TEAM

Navigating Columbia University as a New Manager/Supervisor
Gain essential management knowledge, tools and resources for front line and mid-level administrators.

Location: 469 Studebaker
Dates:     Thursday, October 8; Thursday, December 3
Time: 9:30 a.m. – 4:30 p.m.
Price: ($160.00 cancellation fee ONLY if cancellation notice not received within 5 business days of course)


Target audience: New and current Managers and Supervisors at the University.
Maximum class size: 30 participants per session

By the end of the workshop you will:
•    Review manager/supervisor role and responsibilities at Columbia University
•    Learn best practices for effectively managing staff
•    Discuss framework for managing day-to-day operations
•    Gain tips on identifying and navigating relevant University resources
•    Practice solving basic management issues
•    Gain a greater understanding of how to manage union related issues

 



Project Management Essentials
Learn project management tools and skills that can be applied immediately to your role.

Location: 469 Studebaker
Date: Thursday, October 22
Time: 9:30 a.m. – 4:30 p.m.
Price: $160.00


Target audience: All Faculty, Managers, and Staff who manage or lead projects, contribute to projects or manage people that lead projects.
Maximum class size: 25 participants per session

By the end of the workshop you will:
•    Understand and apply the project management process
•    Determine and use effective project management practices
•    Learn to use the various tools and techniques to support the practice
•    Practice using techniques with in class exercises
•    Discuss and explore project management ideas, concerns, and issues



Effecting Organizational Change
Learn to manage staff and support changes in processes, procedures and operations while upholding staff productivity and motivation.  

Location: 469 Studebaker
Date: Tuesday, November 10
Time: 1:30 a.m. – 4:30 p.m.
Price: $80.00


Target audience: All Faculty, Managers, and Staff who lead, support, communicate, and measure large and small-scale change initiatives.
Maximum class size: 30 participants per session

By the end of this program, participants will:
•    Understand the change process
•    Develop the optimal interventions for implementing change
•    Create and use and effective change management plan
•    Effectively communicate about change
•    Monitor the change process and correct as necessary
•    Maintain change once it has been introduced



Performance Management for Managers
Set clear work goals for your staff and provide them ongoing coaching and feedback.

Location: 469 Studebaker
Date: Thursday, November 12
Time: 9:30 am – 4:30 pm
Price: ($160.00 cancellation fee ONLY if cancellation notice not received within 5 business days of course)


Target audience: Managers and Supervisors who want to understand the process for managing staff performance: setting goals, coaching staff, assessing performance and providing feedback.
Maximum class size: 30 participants per session

By the end of the workshop you will:
•    Learn to create and communicate clear and achievable performance goals for your staff
•    Provide appropriate context and required information when assigning work
•    Understand individual staff member  coaching, support and developmental needs  
•    Recognize essential components of successful performance reviews
•    Provide feedback in the context of previously defined performance standards



Goal Setting and Developing Staff
Learn how to establish clear and effective staff goals and development plans to ensure a productive and engaging fiscal year.

For further development, it is recommended that this class be paired with Strategic Thinking.

Location: 469 Studebaker
Date: Wednesday, November 18
Time: 1:30 a.m. – 4:30 p.m.
Price: $80.00


Target audience: Faculty and Managers, and Staff who are seeking support in confirming goals for staff and creating viable options for staff development.
Maximum class size: 30 participants per session
 
By the end of the workshop you will learn:
•    Understand the role and timing of goal setting in the performance management process
•    Learn tips and tools for setting effective goals
•    Practice setting meaningful goals for yourself and your staff
•    Learn about the 70/20/10 approach for development planning which focuses on growth gained through a mix of experience, exposure and education
•    Experience a roadmap for a development conversation, including possible pitfalls and how to avoid them