Classroom Learning

Spring 2016 Classroom Courses

We are happy to announce our spring course lineup is now available! The Spring Calendar offerings have been designed to help promote individual development as well as work and team productivity.

Developing Your SELF

Developing Your CAREER

Developing Your TEAM

Working with Different Behavioral Styles using PACE    

Microsoft Office - Excel 2010 Level 1Navigating Columbia University as a New Manager/Supervisor
Having Challenging Conversations      Collaborative Negotiation Project Management Essentials
Time Management and Effective PrioritizationEffective Writing SkillsDeveloping Accountability in You and Others
Delivering Your Message with Impact    Making Email MatterPerformance Management for Managers
Getting Results through Effective Listening Partnering with Leaders for Maximum ImpactPerformance Management for Managers - Refresher
Partering with Collegues for Maximum Impact*NEW* Seven Habits of Highly Effective People® (2 days)*NEW* Managing Unionized Staff
  *NEW* Giving Feedback and Effectively Delegating: Team Development

 

If you have questions or feedback, please contact Senior Director of Learning & Development Tanea Flanders at tcf2001@columbia.edu.

*NEW* Courses and Course Pairings

Please note there are a few *NEW* courses that have been added to the calendar to meet your professional needs. Also, you will notice that some of the courses are recommended to be taken in “pairs.” These pairings have been designed to help you build upon skills learned within a particular skill set and although not required, it is highly recommended to take paired courses to maximize your learning within that particular skill set.

Download a quick PDF snapshot of our spring classes!

Classroom Location
All classroom courses are offered at the Studebaker building, 622 West 132nd Street; the intercampus shuttle will take you to Studebaker from any CU campus. For more information on the intercampus shuttle schedule, please visit Columbia University Transportation Services.  

Classroom Training Pricing and Refund Policy for Columbia Participants
Each half-day course costs $80, full-day courses are $160 and two-day courses are $240. All registrants are required to obtain approval from their manager to take any of our classroom courses. Be sure to speak with your manager and Department Finance contact to secure the account and project information needed to process the chargeback in ARC.  

If it becomes necessary to cancel registration, please do so by sending an email to hrlearning@columbia.edu, at least five (5) business days before the course. Advance notification gives wait-listed participants the opportunity to attend.

The cancellation notice must be received by the Learning & Development team at least (5) five business days in advance in order for the full cost of the course to be waived. If the cancellation notice is not received within five (5) business days, the full cost of the course will be charged to the registrant.  

For management courses that have no fee, if a cancellation notice is not received five (5) business days before the course, the full-day cost of the course will be charged to the registrant.  

There are two methods of payment:

  1. Internal chargeback to your department: When registering for the course online, you will be prompted to provide your department and project number for internal chargeback purposes. If you do not know this information, please reach out to your manager, DA or Finance contact within your department/Center.
  2. Credit card payments: You also have the option to pay using a credit card. To register and pay for courses using a credit card, please follow the steps in the online registration system.  


If you have questions, please send an email to hrlearning@columbia.edu for further assistance. Please do not email your credit card information.

Classroom Training Email Confirmation
Upon registering for a course, you will receive an email confirmation. If you have question or concerns, please contact hrlearning@columbia.edu.

Privacy Policy
As required by law, Columbia University HR Learning & Development does not disclose non-public personal information that we have obtained to any of our affiliates. We are committed to protecting the confidentiality of the personal information you provide. Access to your personal information is restricted to those staff members who need to know that information as part of their job in order to provide effective service to you. We maintain physical, electronic and procedural safeguards that are reasonably designed to guard your non-public personal information.

 

 

Developing Your SELF

 

Working with Different Behavior Styles Using PACE

Understand yourself better and use that understanding to work more effectively with others.

Location: 469 Studebaker
Date: Tuesday, April 12
Time: 9:30 a.m. - 12:30 p.m.
Price: $80.00


Target audience: All Faculty, Managers and Staff who are looking to learn more about their behavior styles as well as how to work with styles different than their own.
Maximum class size: 25 participants per session

By the end of this program, participants will:

  • Learn the traits of four main behavior styles and discover their own primary style
  • Increase effectiveness of communication and work interactions by learning how to adapt to different styles
  • Discuss how to work well with other styles and understand the need for all four styles on a team
  • Examine how different styles work in a team setting


 

Having Challenging Conversations

Learn effective strategies for delivering constructive feedback and avoid common pitfalls when engaging in difficult conversations.

For further development, it is recommended that this class be paired with Collaborative Negotiation.
 

Location: 469 Studebaker
Date: Wednesday, May 4
Time: 1:30 p.m. – 4:30 p.m.
Price: $80.00

                                                                                                    
Target audience: All Faculty, Managers and Staff who are looking to better convey difficult messages in a way that increases understanding, acceptance and commitment.
Maximum class size: 30 participants per session     

By the end of the workshop participants will:

  • Learn how to use a simple, yet effective communication framework to address a range of challenging dynamics
  • Transform your most intimidating situations into opportunities for building stronger relationships and improving outcomes
  • Diffuse hostility and relational stresses through effective communication
  • Increase learning through communication
  • Manage differences more effectively and productively

 


 

Time Management and Effective Prioritization

Learn how to effectively manage your time through a focus on prioritization and other techniques.

Location: 469 Studebaker
Date: Thursday, February 11
Time: 9:30 a.m. – 12:30 p.m.
Price: $80.00


Target audience: All Faculty, Managers and Staff who are looking for ways to achieve overall goals and day-to-day tasks within a target timeframe.
Maximum class size: 30 participants per session
 
By the end of the workshop, participants will:

  • Discover where your time goes
  • Establish the link between goal setting and successful time management
  • Explore the "5 Phases of Mastering Workflow"
  • Focus on how to successfully set priorities and how to communicate these priorities to others
  • Receive tools and tips on how to get organized, handle distractions and avoid procrastination

 


 

Delivering Your Message with Impact

Develop communication skills that will help you to more effectively deliver your message.

For further development, it is recommended that this class be paired with Getting Results Through Effective Listening.*

*This course was previously offered with the course title, "Communicating Effectively with Impact."

Location: 469 Studebaker
Date: Wednesday, April 6
Time: 9:30 a.m. - 12:30 p.m.
Price: $80.00


Target audience: All Faculty, Managers and Staff looking to improve their communication skills and be able to convey their messages more effectively.
Maximum class size: 25 participants per session

By the end of the workshop you will:

  • Analyze the audience in order to adapt messages for better connections
  • Prepare and organize communications for maximum clarity
  • Improve the use of body language and vocals while speaking
  • Turn nervousness into positive energy
  • Use these skills in a variety of settings, including planned/impromptu and formal/informal

 

 

Getting Results Through Effective Listening

Learn listening skills to obtain better results working with your team.

For further development, it is recommended that this class be paired with Delivering Your Message with Impact.

Location: 469 Studebaker
Date: Wednesday, April 6
Time: 1:30 p.m. – 4:30 p.m.
Price: $80.00


Target audience: All Staff looking to improve their listening skills to get more productive results from a conversation.
Maximum class size: 25 participants per session

By the end of the workshop you will:

  • Learn how to use strong body language and vocalizations as part of listening
  • Take an in-depth look at the skill of reflecting to understand what it is, how to do it and why it is helpful
  • Identify ineffective listening behaviors and how to avoid them
  • Experience how listening is the most important skill in answer questions effectively
  • See how to apply these effective listening skills to achieve better results in any conversation including discussions involving problem solving and conflict


 

Partnering with Colleagues for Maximum Impact

Learn about tools to help you collaborate effectively with your peers.

For further development, it is recommended that this class be paired with Partnering with Leaders for Maximum Impact.

Location: 469 Studebaker
Date: Thursday, March 3
Time: 9:30 a.m. – 12:30 p.m.
Price: $80.00


Target audience:  All Faculty, Managers and Staff who seek to improve their ability to understand, collaborate and produce target work results with colleagues.
Maximum class size: 30 participants per session

By the end of the workshop participants will:

  • Gain buy-in on ideas and initiatives
  • Choose the best ways to move projects forward
  • Learn a simple effective model that addresses the thinking preferences adopted by the parties involved
  • Apply influencing techniques to a real-life situation and receive expert coaching and guidance on a selected approach
     



 

Developing Your CAREER

 

 

Microsoft Office - Excel 2010 Level 1

Learn to create and edit basic Microsoft Office Excel 2010 worksheets and workbooks.

Location: 160 Studebaker
Date: Thursday, February 9; Thursday, May 5
Time: 9:30 a.m. – 4:30 p.m.
Price: $160.00


Target audience: All Faculty, Managers and Staff who want o gain the necessary skills to create, edit, format and print basic Microsoft Office Excel 2010 worksheets.
Maximum class size: 15 participants per session

By the end of the workshop you will:
•    Create basic worksheets by using Microsoft Excel 2010
•    Perform calculations in Excel worksheet
•    Modify an Excel worksheet
•    Modify the appearance of data within a worksheet
•    Manage Excel workbooks
•    Print the content of an Excel worksheet

Register:

 

 

Collaborative Negotiation

Learn strategies and skills for maximizing value and strengthening relationships through negotiation.

For further development, it is recommended that this class be paired with Having Challenging Conversations.

Location: 469 Studebaker
Date: Thursday, May 4
Time: 9:30 a.m. - 12:30 p.m.
Price: $80.00


Target audience: All Faculty, Managers, and Staff who are looking to be more effective, confident and satisfied with the outcomes of both formal and informal negotiations.
Maximum class size: 30 participants per session

By the end of the workshop participants will:

  • Identify the key challenges in negotiation and how to address them
  • Understand the value of a collaborative approach to most negotiations
  • Learn fundamental skills for negotiating more effectively
  • Learn a powerful framework for analyzing, planning and negotiating challenging workplace issues
  • Get new input on personal strengths and areas for growth related to negotiation



 

Effective Writing Skills

Learn to create professional communications that are clear, concise and successfully engage your target audience the first time to minimize lingering communication-related problems.

Location: 469 Studebaker
Date: Wednesday, April 13
Time: 9:30 a.m. - 12:30 p.m., 1:30 p.m. - 4:30 p.m.
Price: $80.00


Target audience: All Faculty, Managers and Staff who are looking for greater clarity and impact in their written communications.
Maximum class size: 30 participants per session

By the end of this program, participants will:

  • Identify the three most common failings of business writing and how to avoid them
  • Analyze the target audience and tailor writing appropriately
  • Choose words and phrases that project the correct image
  • Avoid phrases that raise red flags to your readers
  • Edit writing for clarity and correct use of grammar
  • Improve the flow of writing with transitional phrases

To Register:

 

 

 

Making Email Matter

Gain techniques for using email in a way that maximizes your time and productivity.

Location: 469 Studebaker
Date: Thursday, February 11
Time: 1:30 p
.m. – 4:30 p.m.
Price: $80.00


Target audience: All Faculty, Managers and Staff who are looking to improve their email communications skills.
Maximum class size: 30 participants per session

By the end of the workshop you will:

  • Decide when to use email to communicate (and when not to)
  • Look for common email mistakes and how to avoid them
  • Format emails to increase chances they are read and responded to appropriately both by individuals and groups
  • Deal with a perceived negative tone in email
  • Examine some unique aspects of email communication including: privacy issues, mobile devices and meeting management

 


 

Partnering with Leaders for Maximum Impact

Learn how to express your ideas, feedback and point of view and sustain positive relationships with senior leaders and key clients.

For further development, it is recommended that this class be paired with Partnering with Colleagues for Maximum Impact.

Location: 469 Studebaker
Date: Thursday, March 3
Time: 1:30 p.m. – 4:30 p.m.
Price: $80.00


Target audience: Faculty and Managers who are looking to advocate and engage leadership to effectively impact their team, clients or their partnership with others.
Maximum class size: 30 participants per session

By the end of the workshop participants will:

  • Engage your manager on matters for which you might not be in agreement
  • Learn an approach to prepare and provide essential feedback to your manager
  • Examine and practice effective communication methods for different relationships
  • Discuss differences in handling common workplace relationships in making agreements, presenting problems, giving feedback and persuading others
  • Learn tools to enhance working relationships and interpersonal exchanges across positions or levels


 

Seven Habits of Highly Effective People®

Learn the seven essential habits to improve personal productivity, engagement, collaboration and personal and professional success. This course is the Franklin Covey Signature two-day experiential workshop based on the best-selling book by Dr. Stephen Covey.

Location: 469 Studebaker
Date: Tuesday, May 10 and Wednesday, May 11
Time: 9:30 a.m. - 4:30 p.m., both days
Price: $240.00


Target audience: All Faculty, Managers and Staff who want to leverage their strengths in achieving target goals and building relationships.
Maximum class size: 30 participants per session

By the end of the workshop you will:

  • Assess paradigms and align with principles of effectiveness
  • Assume responsibility, focus, and act on what can be controlled and influenced, instead of what can’t
  • Define clear measures of success and create a plan to achieve them for both work and life
  • Prioritize and achieve the most important goals instead of constantly reacting to urgencies
  • Collaborate more effectively with others by building high-trust relationships of mutual benefit
  • Influence others by developing a deep understanding of their needs and perspectives
  • Develop innovative solutions that leverage diversity and satisfy key stakeholders
  • Increase motivation, energy and work/life balance by making time for renewal activities
     


 

Developing Your TEAM


 

Navigating Columbia University as a New Manager/Supervisor

Gain essential management knowledge, tools and resources for front line and mid-level administrators.

Location: 469 Studebaker
Dates: Thursday, March 10; Wednesday, April 27
Time: 9:30 a.m. – 4:30 p.m.
Price: ($160.00 cancellation fee ONLY if cancellation notice not received within 5 business days of course)


Target audience: New and current Managers and Supervisors at the University
Maximum class size: 30 participants per session

By the end of the workshop you will:

  • Review manager/supervisor role and responsibilities at Columbia University
  • Learn best practices for effectively managing staff
  • Gain tips on identifying and navigating relevant University resources
  • Practice solving basic management issues
  • Gain a greater understanding of how to manage union-related issues

 

 


 

Project Management Essentials

Learn project management tools and skills that can be applied immediately to your role.

Location: 469 Studebaker
Date: Thursday, February 18
Time: 9:30 a.m. – 4:30 p.m.
Price: $160.00


Target audience: All Faculty, Managers and Staff who manage or lead projects, contribute to projects or manage people who lead projects.
Maximum class size: 25 participants per session

By the end of the workshop you will:

  • Understand and apply the project management process
  • Determine and use effective project management practices
  • Learn to use the various tools and techniques to support the practice
  • Practice using techniques with in class exercises
  • Discuss and explore project management ideas, concerns and issues

 

 

Developing Accountability in You and Others

Learn how to create a culture of accountability.

Location: 469 Studebaker
Date: Wednesday, March 2
Time: 9:30 a.m. – 12:30 p.m.
Price: $80.00


Target audience: All Faculty, Managers and Staff who want to build accountability within their teams.
Maximum class size: 30 participants per session

By the end of the workshop you will:

  • Develop skills to hold yourself and others accountable without damaging them or your relationship
  • Begin to understand what makes teams and organizations successful
  • Identify the source of gaps in your current relationships resulting from lack of accountability
  • Have a framework to have difficult conversations to facilitate open communication
     



 

Performance Management for Managers

Set clear work goals for your staff and provide them with ongoing coaching and feedback.

Location: 469 Studebaker
Date: Wednesday, March 30
Time: 9:30 a.m. – 4:30 p.m.
Price: ($160.00 cancellation fee ONLY if cancellation notice not received within 5 business days of course)


Target audience: Managers and Supervisors who want to understand the process for managing staff performance: setting goals, coaching staff, assessing performance and providing feedback.
Maximum class size: 30 participants per session

By the end of the workshop you will:

  • Learn to create and communicate clear and achievable performance goals for your staff
  • Provide appropriate context and required information when assigning work
  • Understand individual staff member coaching, support and developmental needs  
  • Recognize essential components of successful performance reviews
  • Provide feedback in the context of previously defined performance standards

 

 

Performance Management for Managers - Refresher

A refresher on essential tools needed for Performance management. This course will help managers prepare for upcoming performance reviews.

Location: 469 Studebaker
Date: Tuesday, April 26
Time: 1:30 p.m. – 3:30 p.m.
Price: ($80.00 cancellation fee ONLY if cancellation notice not received within 5 business days of course)


Target audience: Managers and Supervisors who have attended "Performance Management for Managers" and want to refresh their knowledge of the content.
Maximum class size: 30 participants per session

By the end of the workshop you will:

  • Review performance management process and best practices
  • Draft one staff member’s performance appraisal
  • Learn approach for delivering effective feedback
  • Review online performance management form and resources



 

Managing Unionized Staff

Understand the processes and procedures of managing unionized staff.

Location: 469 Studebaker

Date: Tuesday, May 17
Time: 1:30 p.m. – 3:30 p.m.

Price: ($80.00 cancellation fee ONLY if cancellation notice not received within 5 business days of course)

Target audience: Faculty, Managers and Staff who manage unionized staff.
Maximum class size: 20 participants per session
 
By the end of the workshop you will learn:

  • Understand what is progressive discipline and its purpose
  • Identify what is a grievance and know the grievance process
  • Know why and when it is appropriate to discipline a unionized staff member

 

 

Giving Feedback to Your Team and Effectively Delegating: Team Development

Learn to provide effective feedback to your team that helps produce the results you need.

Location: 469 Studebaker
Date: Wednesday, March 2
Time: 1:30 p.m. – 4:30 p.m.
Price: $80.00

Target audience: Managers and Supervisors who want to enhance their skills when providing feedback to their staff.
Maximum class size: 30 participants per session
 
By the end of the workshop you will learn:

  • Learn how to impact another’s actions effectively and positively
  • Be able to use this skill for yourself as well
  • Investigate the art of effectively delegating and having others produce great results