Employee Assistance Program (EAP)

The Employee Assistance Program (EAP) is a network of services, including short-term confidential counseling, to help you and your household members cope with issues that you experience in everyday life. The EAP, provided by Humana, also offers wellness resources and different tools to help you be successful in the workplace. You do not have to be covered by a Columbia University medical plan to take advantage of the EAP. You, or a member of your household, can receive confidential assistance. Humana's professional counselors are available 24 hours, seven days a week.

Call Toll-Free 24/7:

TTY: 888-673-1153

Username: Columbia
Password: eap

This Month's EAP Packet is now available.

Many families tend to get together during the holiday season, but not every family is the same. Here are some inclusive tips for “nontraditional” families during this time of year, including:

•    Blended families
•    Multicultural families
•    Multigenerational households
•    Distant relatives

Check out Humana’s webinar: Communication Tips for Tricky Situations. What do you say in an awkward or potentially combative situation? Discover the tips and tricks that will help you navigate your way through.

The Monthly Packet is available here: Monthly Packet


Free to you: Columbia University assumes all costs for initial assessment and confidential counseling sessions through the EAP for up to three counseling sessions per subject. If additional assistance is necessary, the counselor will give you referrals, taking into account your preferences, medical plan and financial circumstances.
Licensed professionals: Humana provides confidential, short-term counseling 24/7. Phones are answered by licensed Master's or Ph.D.-level mental health/substance abuse rofessionals and, if needed, they will refer you to a network of more than 20,000 counselors available nationwide.