Benefits Vendor Contacts

 

 

Columbia Benefits Service Center

Telephone:         212-851-7000
Secure Fax:        212-851-7025
Email:                hrbenefits@columbia.edu
615 West 131st Street
Mailcode 8703
Studebaker Building, 4th Floor
New York, NY 10027

Medical Providers

UnitedHealthcare
Telephone:  1-800-232-9357
Provider Directory: http://columbia.welcometouhc.com/home
Member Services:  www.myuhc.com
Behavioral Health: 1-888-265-9945

Vision: 1-800-638-3120

Columbia Doctors
Telephone:  1-212-326-8500
Website:  http://columbiadoctors.org

Prescription Drugs

OptumRx
Telephone: 800-232-9357
Website:    http://hr.columbia.edu/new-prescription-drug-plan

Dental

Aetna
Phone:   1-800-773-9326
Aetna Network Dentists: http://www.aetna.com/dse/search?site_id=DirectLink&externalPlanCode=DPPO|Aetna_Network_Dentist
CU Dentists: http://www.aetna.com/dse/search?site_id=customdirectlink&externalPlanCode=DPOCO|Columbia_University_Dentist

EmblemHealth - Local 2110, SSA and TWU only
Phone:   1-212-501-4443
Website: http://www.emblemhealth.com/find-a-doctor/directory

"Dental Preferred" to access the correct network

Health Savings Account (HSA)

Optum Bank
Telephone:  1-800-791-9361
Website:     http://www.optumbank.com

Life Insurance

Cigna
Telephone:

  • Check status of: Evidence of Insurability (EOI): 866-607-2360; Waiver of Premium: 800-238-2125
  • Question related to Port/Conversion of life insurance: 800-423-1282

Website:     https://www.cigna.com

Employee Assistance Program (EAP)

Humana
Telephone:  1-888-673-1153  (TTY: 711)
Website:     http://www.humana.com/eap

Username: Columbia Password: eap

Long-Term Disability

Cigna
Telephone:  1-800-36CIGNA for claim intake
Website:      https://www.cigna.com/customer-forms

Flexible Spending Account (FSA)

United Healthcare
Telephone: 1-800-232-9357
Website:    http://www.myuhc.com

Transit/Parking

EBPA
Telephone:  1-888-456-4576
Website:     http://select.ebpabenefits.com/columbia

Retirement Planning

TIAA
Telephone: 1-800-842-2252
Website:    

http:/ /www.tiaa.org/columbia

The Vanguard Group
Telephone:  1-888-523-1188
Website:     http://columbia.vanguard-education.com/ekit

Travel Assistance

Cigna Secure Travel
Telephone:  1-888-226-4567 (in the United States and Canada)
                  1-202-331-7635 (Worldwide)
Email:    cigna@gga-usa.com
Fax:      202-331-1528

Group Number:57

Long-Term Care

Genworth
Telephone: 1-800-416-3624
Website:    http://www.genworth.com/columbia